Services
Business Advisory in Technology Management
We offer consulting services, implementation and development of technological solutions tailored to the needs of your company.
- Technology
- Energy
- Telecomunications
- Finance
Consulting in Digital Contact Center
The contact center of the future is not a siled multichannel call center, but an omnichannel contact center that provides a 360-degree view of the entire customer journey. We know this and we can help you get on track.
- Greater access to customer data
- Smart routing
- Automation, AI, and Machine Learning
Global Payments Advisory
We combine HR and employee pay processes to ensure data integrity, reduce manual labor, and gain control of your data.
Systems Integrations
Gain visibility into global performance and advanced metrics to drive continuous process improvement and granular cost control.
- Greater control
- Increased flexibility
- Greater transparency
Reports and Analysis
Making informed decisions is crucial for the success of your business. We provide detailed reports and analysis that allow you to monitor key performance indicators (KPIs) and generate customized reports to facilitate analysis and strategic decision-making.
- KPI Tracking: Monitoring key indicators such as inventory turnover.
- Customized Reports: Generation of reports for analysis and decision-making.
Receiving and Inbound Processing
Efficient management of product reception is crucial for the success of your logistics operation. Our Receiving and Inbound Processing service ensures that each item is documented and verified from the outset. We implement processes that guarantee quality and product tracking, facilitating a seamless integration into your inventory.
- Receiving Log: Accurate documentation of each incoming product.
- Quality Inspection: Rigorous verification of the quality and quantity of the products.
- Labeling and Coding: Assignment of barcodes or RFID tags for effective tracking.
Storage and Location Management
Warehouse organization is crucial for maximizing operational efficiency. Our Storage and Location Management service assigns specific spaces for each product and creates a digital map to facilitate its location. This reduces search time and improves your team's productivity.
- Location Assignment: Efficient organization of products in the warehouse.
- Warehouse Mapping: Creation of a digital map to facilitate product location.
Inventory Management
Maintaining accurate inventory control is essential for any business. Our Inventory Management service provides real-time visibility into your stock levels, establishes replenishment cycles, and schedules cycle counts to ensure accuracy. This helps you avoid stockouts and overstocking.
- Inventory Tracking: Real-time monitoring of inventory levels.
- Replenishment Cycles: Setting minimum and maximum levels for restocking.
- Cycle Counts: Scheduling regular counts to ensure accuracy.
Order Preparation and Packaging
Efficiency in order preparation is key to customer satisfaction. Our Order Preparation and Packaging service optimizes the process by generating picking lists and optimizing picking routes. This reduces the time and effort required, ensuring fast and accurate deliveries.
- Generating Picking Lists: Facilitates the collection of products for orders.
- Route Optimization: Enhances efficiency in order preparation.
Shipping and Outbound Processing
We facilitate the shipping of your products with our Shipping and Outbound Processing service. We generate all the necessary documentation to ensure that each shipment meets legal and logistical requirements, guaranteeing a smooth and trouble-free shipping process.
- Shipping Documentation: Generation of required labels and shipping notes.
Returns and Reverse Logistics
Efficient management of returns is essential for maintaining inventory integrity. Our Returns and Reverse Logistics service ensures that returned products are properly reintegrated into inventory, minimizing losses and optimizing stock management.
- Inventory Reintegration: Effective process for reintegrating returned products.
Electronic Data Interchange (EDI) System
Optimize communication with our EDI services, which facilitate the electronic exchange of business documents between companies and authorities. We implement an EDI system that seamlessly integrates with your internal systems, enhancing efficiency in managing orders, invoices, and other critical documents.
- EDI Infrastructure: Configuration of servers and software for data exchange.
- Commercial Documentation: Management of purchase orders, invoices, and shipping notices.
- Integration with Internal Systems: Connection with your Transportation Management System (TMS).
Cloud Partitioning
We offer cloud storage solutions for your data and applications. We securely and efficiently migrate your infrastructure to the cloud, providing scalability, availability, and backup.
- Migration to the Cloud: Transfers data and applications to the cloud.
- Secure and Scalable Storage: Flexible growth with high security.
- Backup and Recovery: Automatic backup and quick recovery.
